Returns/Refunds
If you are not satisfied with your purchase, you may return the unopened merchandise for a full refund. All sealed merchandise must be returned in unopened brand-new condition with all original contents. All sales are final on any art prints.
Our policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. Once your return is approved, your
refund will be processed, and a credit will automatically be applied to your
credit card or original method of payment.
In case your paid order is returned to us as undeliverable we can have it reshipped at the buyer’s expense or you may opt for a full refund.
To initiate the return process please email support@iamretro.com before shipping any items.
It's our pleasure helping all our
customers with any questions or comments regarding their placed orders. We are
always here to help with any issues and encourage all customers to reach out to
us. We will take care of you.
Manufacturer Defects
We only replace items if they are defective or damaged. If you need to exchange
it for the same item, send us an email at support@iamretro.com
and send your item to: 520
W. 21st Street Suite G2-204 Norfolk Virginia US 23517.
Shipping
To return your product, you should mail your product to: 520
W. 21st Street Suite G2-204 Norfolk Virginia US 23517
You will be responsible for paying for your own shipping costs upon returning the
item(s). Shipping costs are non-refundable. It is the buyer’s responsibility to
ship the return package with tracking, we don’t guarantee that we will receive
your returned item.
